Shipping Policy
Thank you for shopping at VOW NOW EXPRESS. We are committed to delivering your dress with speed and care. Please read our shipping policy before placing your order.
Processing Time
Ready‑to‑Ship Items: Dispatched within 72 hours (3 business days). Made‑to‑Order / Custom Items: Dispatched within 7 business days.
Processing times exclude weekends and public holidays. The total delivery cycle is processing time plus shipping transit time, with an overall delivery period of 6–12 business days.
Shipping Destinations
We currently ship to the United States only. We do not accept orders from other countries or regions at this time.
Shipping Options
Express Shipping (Available Now) Delivery Time: 3–5 business days Flat Shipping Cost: $29.99 USD
Standard Shipping (Coming Soon) Standard shipping service is temporarily unavailable and will be open to customers at a later date.
Order Fulfillment Location
Orders are fulfilled from our supply‑chain facilities, including but not limited to Suzhou, Chaozhou, Guangzhou and Hong Kong.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your package in real time through the carrier's website.
Customs & Duties
Shipments imported into the United States may incur import duties, taxes or customs‑related fees. All such charges are the sole responsibility of the buyer. We have no control over these fees and cannot predict their amount.
Delivery Delays
We are not responsible for delivery delays caused by: - Customs clearance - Weather conditions - Carrier disruptions - Other unforeseen circumstances beyond our control
Contact Us
VOW NOW EXPRESS
Email: sales@vownowexpress.com
Phone: +852 96782437
Address: WORKSHOP 60, 3/F, BLK A, EAST SUN IND CTR, NO. 16 SHING YIP ST, KWUN TONG, HONG KONG
Customer Service Hours:
Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)