Privacy policy
At VNE (VOW NOW EXPRESS), we take your privacy very seriously. We do everything it takes to safeguard the trust you place in us. Please read below for more details regarding our privacy policy. Your use of the Website constitutes an acceptance of our privacy policy. Last Updated: August 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from VNE.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically‑collected information as "Device Information".
We collect Device Information using the following technologies: "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information processed by our payment providers, email address, and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information via Stripe and PayPal, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and enhance your experience of our website and our products and services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We do not sell or rent your personal information to any third party. We may share your personal information with trusted partners, such as Google Analytics, Stripe and PayPal, to help us understand how you interact with our website, process payments and to improve our advertising efforts. We may also share your personal information with advertising partners to show you ads on other websites that are more relevant to your interests.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. we do not use your personal information or images for any advertising purposes.
Your Privacy Choices
Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes, as defined under applicable state privacy laws (such as the California Consumer Privacy Act (CCPA) and similar laws). If you would like to exercise your opt‑out rights, please contact us at sales@vownowexpress.com.
If you visit our website with the Global Privacy Control (GPC) opt‑out preference signal enabled, depending on where you are, we will treat this as a request to opt‑out of activity that may be considered a “sale” or “sharing” of personal information for targeted advertising, for the device and browser you used to visit our website.
Information Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. All information communicated between you and our website is fully secured.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
You have the right to access, correct, and request erasure of your personal data. If you wish to exercise these rights, please contact us by email at sales@vownowexpress.com.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. Any changes made will be posted here.
How Can I Contact You?
We invite you to contact us by email if you have any questions or comments about our Privacy Policy.
Contact Us