Shipping policy

Shipping Policy

Thank you for shopping at VOW NOW EXPRESS. We are committed to delivering your dress with speed and care. Please read our shipping policy before placing your order.

Processing Time

Ready‑to‑Ship Items: Dispatched within 72 hours (3 business days). Made‑to‑Order / Custom Items: Dispatched within 7 business days.
Processing times exclude weekends and public holidays. The total delivery cycle is processing time plus shipping transit time, with an overall delivery period of 6–12 business days.

Shipping Destinations

We currently ship to the United States only. We do not accept orders from other countries or regions at this time.

Shipping Options

Express Shipping (Available Now) Delivery Time: 3–5 business days Flat Shipping Cost: $29.99 USD
Standard Shipping (Coming Soon) Standard shipping service is temporarily unavailable and will be open to customers at a later date.

Order Fulfillment Location

Orders are fulfilled from our supply‑chain facilities, including but not limited to Suzhou, Chaozhou, Guangzhou and Hong Kong.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package in real time through the carrier's website.

Customs & Duties

Shipments imported into the United States may incur import duties, taxes or customs‑related fees. All such charges are the sole responsibility of the buyer. We have no control over these fees and cannot predict their amount.

Delivery Delays

We are not responsible for delivery delays caused by: - Customs clearance - Weather conditions - Carrier disruptions - Other unforeseen circumstances beyond our control